FAQ

If you are not able to answer your question with the following FAQ, please, contact me directly to alewhittier@stonedisegno.com and I’ll be happy to help you. 

How do I care for my hand-made jewelry?

Care for your handmade jewelry as you care for your fine jewelry. Do not sleep, bathe or swim wearing your jewelry, or it might become damaged. Do not wear your jewelry while using chemicals or house cleaning agents. Clean your jewelry with a soft cloth after you wear it to keep it free from oils. Store your jewelry in a case where it will be protected from the air as this might tarnish your piece with time. To remove tarnish, just buff your piece with a soft cloth or the pad provided with your purchase. All wire wrapped jewelry should be store in a separate compartment to avoid the chain (or any other jewelry piece) to be tangled in the delicate design or the wire to be smashed and deformed.

How do I take care of the metals in my jewelry?

Copper: All copper used is a pure copper, and it is antiqued and sealed for your skin protection, (unless requested). Although, the constant wear against your skin will wear out the protective coat and eventually will turn a different color. If you don’t want this to happen, clean your piece once in a while with warm water and mild soap (like dawn), rinse it and pat it dry with a paper towel, once you took off all the oil residues from your piece, you can seal it again if desired. You can use a wax sealer (automotive wax) or Jewelry Shield. Keep your copper jewelry clean and take it off every night. Clean it every day with a soft cloth to take off all oils and sweat residues from the metal so it does not oxidize. Copper shouldn’t be clean with jewelry cleaner, it can scratch it and ruin your jewelry piece.

Brass: This metal, as copper, will tarnish with time. Most of the brass pieces are sealed (unless requested). Clean your piece once in a while with warm water and mild soap (like dawn), rinse it and pat it dry with a paper towel, once you took off all the oil residues from your piece, you can seal it again if desired. You can use a wax sealer (automotive wax)or Jewelry Shield, or leave time and weather to put some natural patina on your piece. Clean it every day with a soft cloth to take off all oils and sweat residues from the metal so it does not oxidize.

Antique Brass: All antique brass has a copper metal base in the core, followed by a coat of antique brass metal. This type of metal will turn a different color with wear. Clean it once in a while with warm water and mild soap. Brush the areas that have turn darker with a soft brush (an old toothbrush will do), rinse and pat dry with a paper towel. Another way to do this is just by rubbing a jewelry cloth into the piece until the black areas disappear, do not dip in any jewelry cleaner!, this could take the plated out of the piece and ruin it.

Sterling Silver and Argentium Silver: Silver will tarnish with time, Argentium silver will tarnish in a slower rate than Sterling silver. This only mean you won’t have to clean it as often as sterling. If your piece has an antique finish, just rub a jewelry cloth over the piece until you get those shiny areas back, or until you get the desired effect. If your piece has a shiny finish, you can dip your piece in jewelry cleaner (make sure there are no stones or pearls in your piece, or they can become damaged by the chemicals of the cleaner). Another way to bring the shine of your piece is by placing your piece in an aluminum pan with hot water and baking soda, this is a natural way to clean your silver without all the chemicals and it’s safe for your stones and pearls.

Steel: The forged steel that I use in my jewelry it is sealed and protected so it doesn’t rust. Try not to wet it so the coat won’t wear off. If you wet it by accident, pat it dry with a paper towel. If you suspect your piece coat has wear off, use a wax sealer (automotive wax) or Jewelry Shield to seal it again.

What is the process of antiquing a piece?

Some of my jewelry pieces have the option that you can have your piece antiqued by request. The process of antiquing a piece is made by the reaction of the metal being dipped in a solution of liver of sulfur and hot water. Usually the process is done before I set any stone in the metal. The metal can be antiqued in different shades of gray. Starting with a really light gray and finishing with a deep black. Once the desired color is achieved, the piece is rinsed and pat dry, following by rubbing a jewelry cloth into the piece to give it some depth and bring some shine to certain parts. If you are unsure you want your piece antiqued, please ask me to send you pictures of pieces that have that treatment, so you can be sure when you choose the finish for your piece. Copper, Brass, Argentium Silver and Sterling Silver can be antiqued.

Why does the copper turn my skin green?

The reason your skin turns green from wearing copper is because of a chemical reaction. When copper reacts with sweat and other oils on the skin, it turns green from the acid. The green color on the copper is transferred to your skin, discoloring it. To prevent this, keep your copper jewelry clean from any body oils or sweat. Wipe your jewelry with a clean soft cloth or a jewelry cloth after wearing it, and take it off every night. All our jewelry is protected with a coat of wax (renaissance wax) that prevents the copper for having an oxidation when it is in contact with any oil from your skin. This wax will wear off eventually. If you want to keep it sealed, apply a small coat of automotive wax, let it dry and buff it with a soft cloth until the desired look is reached. This will protect your copper jewelry against oxidation. Keep your copper jewelry clean at all times.

Are any of your ear wires made with Nickel?

All the ear wires I use do not have nickel. I use Sterling Silver, gold filled, pure copper, and antique brass (copper core, plated with brass) for all the ear wires. If you have an allergy to any metal, please mention it on the comments on your checkout, or send me an email so I can accommodate your request. Sometimes I’m able to switch ear wires for surgical stainless steel or niobium (hypoallergenic) wire. Be aware that the design and/or color of the new ear wires might not match the description or photos shown. I’ll try to do my best to switch them for something that will look good with the design of the earrings.

How do I order a custom jewelry piece?

I love making and designing custom jewelry pieces. The best way to start is by sending me an email with what you have in mind and your deadline. This way we will have a timeframe to work within.

I require an initial deposit of *$25 minimum to start any custom piece. This deposit is non-refundable once we start working and designing the custom piece.

After the design process I’ll give you a final quote. 50% deposit of the full price will be required to start fabricating your piece. The deposit will be applied to your final payment once the custom piece is finished. All designs and photos shared with you for your approval during the design process of your custom piece are property of Alejandra Whittier / Stone Disegno by Ale and cannot be copied, transferred or altered in any way without my permission.

* Initial deposit must be made in advance:
for custom earrings, bracelets, cuff links, key chains and rings: $25
for necklaces, pins, letter openers, and specialty items: $50
for any custom made jewelry piece in 14K Gold: $100

Read more about Custom Orders

Who designs your jewelry?

All the jewelry you see in my website is designed by me, Alejandra Whittier. Every piece is an original and it is the intellectual property of Alejandra Whittier/Stone Disegno by Ale and cannot be copied, transferred or altered in any way without my permission. I own copyright in all pieces /photos shown in this website and in my facebook page/Instagram, or shared by email to any potential customer. Please, do not use my designs or photos without my permission. I take a lot of pride in my designs, and I work very hard to create each one.

Who makes the Stone Disegno Jewelry?

I make every piece that you see in this website. I’m an artist who works from her garage-studio. I personally design, sketch, cut, sand, solder, clean and finish each piece. I hand pick every natural stone and each gemstone to offer you the best designer quality in my jewelry. I believe in details, and each piece is carefully hand crafted, if you want more pictures or a video of certain piece, please, do not hesitate in contacting me.

Do you offer Wholesale prices?

I do offer wholesale prices to retail shops, galleries and boutiques. To have a wholesale account, I will need you to send me your seller’s permit, name of your store (or Gallery), location, and information of what you are interested to buy. I will send you all the information about the wholesale prices and the terms of the account. The minimum order for wholesale accounts is $800.

What does Lab grown gemstones mean?

Gemstones that are created in a laboratory are grown using the same compositions as natural stones. In fact, they are chemically identical to them. Lab-created gemstones are more affordable than natural stones, and unlike natural stones, they have no flaws. Nearly any gemstone can be reproduced in a lab; however, precious gemstones such as rubies, emeralds, and sapphires are the gemstones that are most frequently created in a lab setting. Lab-created gemstones are genuine stones; the only difference between a natural stone and a lab-created gemstone is that the lab-created stone is nearly perfect in appearance. However, the price of a lab-created stone is far less than a natural stone. The level of a lab-created stone’s quality will depend on the process used to make it. There are several methods of constructing a lab-created stone; most of them are complicated processes that produce good quality stones. Stones produced in the lab have the same compositions as natural stones.

What is Cubic Zirconia (CZ)?

Cubic zirconia or CZ is the crystalline manmade form of zirconium dioxide, ZnO2. Zirconium dioxide is also known as zirconia. Ordinarily, zirconia would form monoclinic crystals. A stabilizer (yttrium oxide or calcium oxide) is added to cause zirconia to form cubic crystals, hence the name cubic zirconia. The optical and other properties of CZ depend on the recipe used by the manufacturer, so there is some degree of variation between cubic zirconia stones. Cubic zirconia typically fluoresce yellowish green to gold under shortwave ultraviolet light. The ordinarily clear crystal may be doped with rare earths to produce colored stones. Cerium yields yellow, orange and red gems. Chromium produces green CZ. Neodymium makes purple stones. Erbium is used for pink CZ. And titanium is added to make golden yellow stones. It sparkles brighter than crystal and is harder than most gems, making it very durable.

What is Argentium Silver?

Argentium – the finest silver with superior brightness, purity, durability, tarnish and firestain resistance. Argentium Sterling silver is a modern sterling silver alloy which modifies the traditional alloy (92.5% silver + 7.5% copper) by replacing some of the copper with the metalloid germanium, making it highly tarnish resistant. As it contains at least 92.5% silver content of the traditional alloy, it is still referred to as sterling silver. For more information visit: www.argentiumsilver.com

What is Gold Filled?

Gold-filled, or gold overlay, is made by heat- and pressure-bonding a thin layer of 14K gold to a brass core. The 14/20 notation refers to the ratio of karat gold to brass core by weight and indicates the karat value of the gold. 14/20 gold-filled material is made with 14-karat gold and the gold represents 1/20th (or 5%) of the total weight of the material. Karat gold covers the brass surface, making it tarnish-resistant. The value of gold-filled is greater than gold-plated because gold-filled has an actual layer of karat gold, not just a microscopic film

What is Gold Plated?

In order to Gold plate a piece, I use an electrode pen, that deposits small 24K gold particles into the sterling silver piece, the gold plating is usually applied to pieces that won’t have direct contact with the skin, as earrings and pendants or ring tops.